Secure Courier
Consumer Services
Critical Courier

echo's robust and proven Technical and Warranty Exchange service provides dynamic solutions that enhance your ongoing service offerings to meet your requirements.

The service provides the management and exchange of field based products whether it is a complete module or an integral part of the device. Our experienced Technical Couriers will replace and return the faulty or exchanged unit in the most cost effective and efficient way.

Our services range from a contractual warranty or support service, to an on-demand project or capacity planning.

Quality is assured with our Service Level Agreements that are central to providing the highest level of service.

Example Products

PC parts 

Printers

Scanners

EPOS

Networking Devices

Mobile Phones

Laptops 

Screens

Keyboards & Mice

Consumables

LCD & Plasma Screen

Digital TV

Chip & Pin Readers 

PDAs

IP Phones

Broadband

Backup Tapes Collections

Business Services

Features

  • Onsite exchange and return
  • Business and residential
  • Full managed time slot deliveries - 2 hour time slots
  • Sameday or Nextday
  • Nationwide coverage
  • Per event pricing

Benefits

  • Dynamic field based workforce
  • Cost effective
  • Effective utilisation of your directly employed staff
  • Trace and track utilising PDA technologies
  • Security cleared personnel

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